⚡ AMP-X Electric Warranty Policy

1. Coverage Overview

AMP-X Electric provides a comprehensive warranty for the following components:

• battery: 18 months or 450 full charge cycles, whichever comes first.
  
• motor: 1 years from the date of purchase.
  
• controller: 1 years from the date of purchase.
  

Note: Warranty coverage is valid only for the original purchaser and is non-transferable.

2. What's Not Covered

Our warranty does not cover:

• Damage due to accidents, misuse, or unauthorized modifications.
• Normal wear and tear, including tires, grips, and brake pads.
  
• Damage from improper maintenance and failure to follow care instructions
  
• Corrosion or rust due to exposure to water, salt, or harsh chemicals.

3. Warranty Claim Process

To initiate a warranty claim:

1. contact us: Reach out to our customer service team at support@amp-x-electirc.com with your proof of purchase and a description of the issue.
   
2. inspection: Our team will assess the issue and may request photos or videos of the affected part.
   
3. resolution: If the claim is approved, we will repair or replace the defective part at no cost to you.
   

4. Maintenance Recommendations

To keep your AMP-X Electric bike in top condition:

• regularly clean and lubricate the chain and moving parts.
• Check tire pressure and brake functionality before each ride.
  
• Store your bike in a dry place and avoid prolonged exposure to extreme temperatures.
  

• Follow the charging guidelines provided in the user manual to prolong battery life.
  
  
  
  5. Customer Support Commitment

Our commitment to you extends beyond the point of purchase:

• 24/7 support: Our expert team is available anytime via chat or email to assist with any queries or issues.
  
• fast, free shipping: Receive replacement parts promptly to minimize downtime.
  
• Lifetime technical assistance: Access ongoing support and guidance throughout your ownership.